LIST OF VIDEOS MATCHING THE KEYWORD "Workforce optimization"
Calabrio Talks WFO, Analytics and More at ITEXPO Las Vegas 2013
TMCnet Managing Editor Rich Steeves interviews Kristen Jacobsen, Director of Marketing at Calabrio, about workforce optimization, analytics and more.
Tags: WFO, Workforce optimization, big data
08/29/2013
How Calabrio is Redefining Workforce Optimization
Tom Goodmanson, president and CEO of Calabrio, discusses big data, call center, workforce optimization, speech analytics and the voice of customer at ITEXPO Miami.
Tags: Calabrio, workforce optimization, voice of customer, big data
02/04/2013